El Providedore closes establishments in Singapore; NTUC will support affected members

[SINGAPORE] Local cafe, delicatessen and supermarket chain The Providore Singapore said on Instagram that all its outlets ceased operations on Monday (March 9), without revealing the reason for the closure.

The brand had six outlets in Downtown Gallery, Mandarin Gallery, Paya Lebar Quarter, Raffles Place, VivoCity and Wisma Atria. Its establishment in Wisma Atria was a collaboration with Hong Kong coffee chain Jomo.

Providore also had a warehouse in Ayer Rajah with a retail section stocking its range of gourmet food, wine, beer, spirits and personalized gifts. Their headquarters was also located there.

Both Ayer Rajah’s warehouse and head office are listed as permanently closed on Google Maps. Its website revealed that the retail section of the warehouse was closed in September 2020.

In a statement issued on Monday night, NTUC said it understands from media reports that workers were only informed of The Providore’s closure on the same day.

Mothership reported that employees who arrived for work Monday morning were not informed of the closure until that time.

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Toh Hwee Tin, supervisory leader of NTUC’s consumer and hospitality business group, said that although The Providore is a non-union company in Singapore, it has affected workers who are members of the union.

“In cases of sudden closures of non-union businesses, the NTUC will provide assistance to affected union members to ensure they receive the necessary support,” he added.

Toh said NTUC is reaching out to the affected union members and will provide them with assistance and resources where necessary. This includes connecting them to the labor movement network, such as the NTUC Employment and Employability Institute (e2i).

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Affected workers who are Singaporeans and permanent residents can also receive employment support through the SkillsFuture Jobseeker Support program by participating in e2i’s job search activities.

Providore Singapore outlet at Mandarin Gallery on March 9. Its other outlets were in Downtown Gallery, Paya Lebar Quarter, Raffles Place, VivoCity and Wisma Atria. PHOTO: ST

In an Instagram post announcing the closure, The Providore Singapore thanked customers for their “long-term support and kindness”. He added that he hoped to meet clients again “in another way in the future.”

A notice displayed at the entrance of its Mandarin Gallery store said The Providore Singapore had ceased operations on March 8 and was “taking steps to close the business”.

The notice also advised those with queries to contact a representative of settlement firm ClearView Associates at the number provided.

A notice displayed at the entrance to The Providore’s Mandarin Gallery store. PHOTO: ST

Established in 2013, The Providore Singapore was one of the first to enter the Republic’s emerging cafe scene.

It soon gained a following among offices for its brunch entrees and premium retail offerings, including cheeses, baked goods and groceries.

But the chain has downsized recently, closing its Raffles City outlet in April 2025 after four years.

“Strategic change”

On April 1, 2025, The Providore was sold to new owners Vino Vibe and SingFire Capital.

The transaction marked a “strategic shift” for the brand and would see founder Robert Collick step away from the business, according to a trade publication report. Asia Pacific food industry.

In an interview with the trade magazine, Tang Yun Hai, director of Vino Vibe, said that she intended to maintain the legacy of The Providore brand while introducing new concepts and experiences. This included reimagining the café spaces by turning it into a lunch spot during the day and a relaxed wine bar at night.

SingFire Capital has since clarified with business times who no longer has a stake in The Providore and has not participated in its management or operations since the end of April 2025.

It transferred its entire stake in The Providore to Vino Vibe on April 30, 2025, making Vino Vibe the sole shareholder of the company.

In a statement to BT, SingFire Capital said: “The decision to close the business, including matters relating to the company’s operations and financial situation, was made independently by the owners and management of The Providore.”

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