The amount collected was enough to cover the daily needs of more than 1.6 million people.

West Zone concessionaire Maynilad Water Services Ltd. (Maynilad) made significant progress in reducing water losses in 2025, ending the year at non-revenue water (NRW) levels. 30.7%down 38.4% In December 2024.

this 7.7 percentage point reduction When translated 256 million liters per day (MLD) Amount of water recovered – roughly equivalent to the production of a water treatment plant and sufficient to meet the daily needs of two or more people 1.6 million people. Maynilad achieved the following goals on a full-year basis: Year-to-date average NRW rate: 34.9%, 5 percentage points It has improved since 2024, indicating continued momentum towards long-term goals.

“This progress reflects the collective efforts of our teams and the effectiveness of our multifaceted approach to NRW reduction. Every liter of water recovered reduces the need to overproduce treated water, increases system efficiency and allows us to use existing assets to optimize treatment, pumping and distribution, while strengthening our ability to provide reliable service while responsibly managing resources,” said Maynilad, Chief Operating Officer. Christopher J. Richauko.

Throughout 2025, Maynilad expanded operational interventions to accelerate leak detection, leak repair, meter replacement, and pipeline rehabilitation. The company repaired it Over 70,000 small leaks—a twenty two% increase In parallel from the previous year 206 major pipe leaks primary distribution system and 82 km Replaced old pipelines in high loss areas.

Maynilad also leveraged technology-enabled solutions to increase productivity in the field. Locate leaks using AI through tools like infrastructure-wise and pilot deployment Gail (Geo-AI water leak detector).

“These innovations have helped us optimize our field activities, allowing us to detect and resolve leaks more quickly, especially in areas where traditional methods are less effective,” said the NRW State Central Director. Engineering Ryan B. Jamora.

Maynilad’s non-revenue water reduction program remains a cornerstone of the company’s broader service reliability strategy, with ongoing efforts to achieve its goals. Target for 2027 is 25% non-revenue water rateAs promised in the business plan of Interest rate rebase period 2023-2027.

Photo caption: Maynilad contractors are carrying out pipe replacement work in Manila, one of the operational interventions under the company’s enhanced non-revenue water (NRW) reduction program, which will reduce the NRW rate to 30.7% by the end of 2025 from 38.4% a year ago.