If there is a problem with your smart meter, you may be automatically compensated in certain circumstances.

households facing Smart meter delay Alternatively, under new rules that come into force from today, you will be paid £40 compensation if your installation fails.

Depending on your specific circumstances, you may be automatically eligible for compensation. For example, households who have to wait more than six weeks to book a smart meter will be paid £40.

Coverage also arises if an installation reservation fails due to a defect within the supplier’s control, or if the supplier fails to provide a plan for the reported problem within five business days.

Stricter smart meter rules came into force today (23 February) to support the continued rollout of smart meters to households across the UK.

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Government figures show that more than 70% of households across the UK now have a smart or advanced meter.

The watchdog said more than 900,000 previously inactive smart meters have been repaired or replaced since 2024.

Melissa Giordano, Deputy Director of Systems and Processes at Ofgem, said: “Smart meters provide customers with accurate bills, cheaper tariffs, and real-time energy usage tracking.

“All customers who need a smart meter should get one now, and it should work from day one. These new rules will set clear expectations for suppliers, drive improved performance, and protect consumers if something goes wrong.”

it looks like this Utility expenses This spring looks like it will turn into autumn. Cornwall Insight predicts that the Ofgem price cap will fall from £1,758 to £1,641 a year for a typical dual-fuel home.

Ofgem will announce the next price cap on 25 February. This applies to the three-month period from April 1st to June 30th.

If you’re on a standard variable rate (SVR) rate, meaning you’re not tied to a fixed rate contract, Ofgem’s price caps will apply.

But in reality, there is no upper limit to the total amount you can pay for energy. Rates are charged based on gas and electricity usage.

Ofgem’s price caps limit the amount you can charge for gas and electricity units, as well as recurring charges, which are fixed charges you pay each day to connect to the energy network.

The price cap figure shows what a person with typical energy consumption can expect to pay each year.